Questions about carbon cleaning?

We feed hydrogen through the air intake while the engine runs. It works through the combustion path, helping loosen carbon so it can move out through the exhaust.

No. The engine stays assembled. We connect through the intake and run the process with the engine running.

No. The hydrogen carbon clean does not use a fuel additive.

No. It is maintenance, not a repair. If a sensor, turbo, injector, EGR, DPF or another part is faulty, that fault still needs fixing.

Yes. Newer cars still do short trips, traffic and idling, so carbon build-up is not only an old-car problem.

Yes. Carbon cleaning is available for petrol and diesel applications, including many turbocharged vehicles.

It can help if carbon is part of the reason for heavy fuel use, but there is no honest fixed percentage to promise. Traffic, driving style, tyres, load and mechanical faults all matter too.

If carbon was holding the engine back, the car can feel smoother and less lazy. Some vehicles also show less smoke or soot.

Only if carbon is part of the cause. Smoke can also be oil, injectors, turbo trouble, sensors, fueling or another mechanical fault.

No. Results depend on the vehicle, mileage, maintenance history, amount of build-up and whether any mechanical faults are present.

Cleaner combustion can reduce the soot load, but a blocked or faulty DPF can still need a forced regen, proper DPF clean or repair.

It can help with carbon through the running and exhaust path, but a stuck, badly blocked or faulty EGR still needs mechanical attention.

No. Diagnostics tells us what is wrong. Carbon cleaning deals with build-up. Sometimes you need one, sometimes both.

The 45-minute option does not include diagnostics. The 60-minute option includes basic diagnostics where applicable, and the 90-minute option includes full pre- and post-diagnostics with live readings.

No. A hydrogen carbon clean is not a substitute for injector testing, injector servicing or mechanical fuel-system repairs.

The sessions are 45, 60 and 90 minutes. The right one depends on the engine, mileage and whether you want diagnostics included.

A good maintenance guide is roughly once a year or every 10,000 to 15,000 km. How you drive the vehicle can change that.

A normal service and a carbon clean do different jobs. Carbon cleaning does not replace oil, filter or scheduled servicing. If the vehicle is due for service, both can form part of the maintenance plan.

Fix known mechanical faults first if they affect how the engine runs. Once the car is mechanically right, carbon cleaning can go back to being maintenance.

The vehicle should be mechanically healthy before tuning. Carbon cleaning and diagnostics can help establish a cleaner maintenance baseline before performance software is considered.

Engine size and session length change the price. Use the quote page and you’ll see the amount before you book.

Yes, mobile call-out service is available in supported areas. Any applicable call-out charge is shown as part of the quote or booking process.

After-hours appointments can be arranged where available. An after-hours surcharge of R450 per hour may apply.

No. You can send a booking request without paying online, or use the payment option shown if you want to secure the slot that way.

We’ll send a confirmation once the appointment is actually confirmed. Sending a request on its own does not mean the slot is confirmed yet.

Yes. Use the Manage/Reschedule Booking link supplied with your booking. You can choose another available appointment or cancel if your plans change.